Frequently asked questions

Everything you need to know about Together with Kai — the AI companion, the feeling-first community, pricing, and how we protect your privacy.

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Kai, the Together with Kai otter mascot, smiling

General

What is Together With Kai?

Together with Kai is an AI companion and feeling-first community platform where you can share, reflect, and feel supported — without bullying or toxicity. It pairs Kai, an empathetic AI companion, with a moderated community feed built around feelings rather than likes.

Is Together With Kai a therapy app?

No. Kai is a supportive companion, not a therapist, and Together with Kai is not a medical or mental-health service. It doesn't diagnose, treat, or replace professional care. If you're in crisis, contact local emergency services or a crisis line right away.

Is Kai free?

Yes. Together with Kai offers a free tier that includes the AI companion and the community. Premium features start at $4.99/month — see the premium question below.

What devices can I use Together With Kai on?

Together with Kai works in any modern browser on your phone, tablet, or computer, and can be installed to your home screen as an app.

Kai, your AI companion

Who is Kai?

Kai is the AI companion at the heart of Together with Kai. Kai uses affective intelligence to listen, understand your emotions, and respond with empathy — a supportive presence, not a therapist.

Does Kai remember what I tell it?

Yes. Kai remembers context from your conversations so support gets more personal over time. Your memories are private to your account and never shared with other members.

Can I ask Kai to forget something?

Yes. You can ask Kai directly to forget something during a conversation, and you can review and remove what Kai remembers from your settings at any time.

What can I talk to Kai about?

Anything on your mind — feelings, daily life, relationships, stress, gratitude, or small wins. Kai listens without judgment. For medical or mental-health emergencies, contact a professional or local crisis line.

Can Kai show me my emotional patterns?

Yes. Kai can reflect your emotional patterns back to you over time, helping you notice trends in how you feel and what tends to influence them.

Can Kai help me with my profile?

Yes. Kai can help you write your bio and set up your profile so it reflects who you are and how you want to show up in the community.

Community & the Feed

What is the Feed?

The Feed is the community space in Together with Kai where members share posts and reflections. It's feeling-first: built around honest expression and support rather than likes, follower counts, or virality.

Can I post anonymously?

Yes. You can post anonymously in the community, so you can share honestly without revealing your identity.

Are posts moderated?

Yes. Together with Kai uses AI-powered moderation to detect and prevent toxic content in real time, combined with community guidelines and human review — that's how the zero-bullying policy works.

What is Community Pulse?

Community Pulse is a live snapshot of how the community is feeling right now — a collective emotional weather report drawn from what members are sharing.

What is Discovery?

Discovery is where you explore the community — find posts, topics, and members that resonate with what you're feeling or interested in.

Can I find other members?

Yes. You can find other members through search and Discovery, and connect with people whose experiences resonate with yours.

Chat & connections

Can I chat with other people on Together With Kai?

Yes. Beyond talking with Kai, you can chat one-on-one with other members you connect with in the community.

Can I message anyone?

Messaging respects each member's privacy settings. You control who can message you, and other members' settings determine who they hear from.

Can I make voice or video calls?

Together with Kai is text-first today. Voice and video are on the roadmap — follow the blog for updates on new ways to connect.

Is my chat private?

Yes. Together with Kai is built privacy-first: your conversations are encrypted, and your chats with Kai are never visible to other members.

Privacy & your data

What information is on my profile?

Your profile shows what you choose to share — a display name, an avatar, and a bio. You decide how much of yourself to reveal; nothing personal is required.

Can I use the app anonymously?

Yes. You can use Together with Kai under an anonymous handle and post anonymously in the community, so your real identity stays private.

Can I deactivate my account?

Yes. You can deactivate or permanently delete your account at any time from Settings.

Can I delete my data?

Yes. You can permanently delete your account and its data from Settings. Deletion is permanent and can't be undone.

Pricing

Is there a premium subscription?

Yes. Premium features start at $4.99/month on top of the free tier. See the pricing page for current plans and what each includes.

Technical & support

What browsers are supported?

Together with Kai supports current versions of Chrome, Safari, Edge, and Firefox on desktop and mobile. For the best experience, keep your browser up to date.

Can I install it as an app?

Yes. You can install Together with Kai to your home screen as an app directly from your browser — use the Download button on the site, or your browser's "Add to Home Screen" option.

I'm having trouble loading the app. What should I do?

First, refresh the page and check your connection. If that doesn't help, clear your browser cache or try an up-to-date browser. Still stuck? Email support@togetherwithkai.com and the team will help.

What notifications will I receive?

You'll be notified about replies, messages, and connections that involve you. You control which notifications you receive from Settings.

Where can I read the Community Guidelines?

The Community Guidelines are published on the website under Our Values. Every member agrees to them — they're how the community stays kind.

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Try a different word, or email support@togetherwithkai.com — we answer everything.

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